Frequently Asked Questions
Below you will find some of our most frequently asked questions and answers.
The cost depends on various factors such as distance, size of the move, additional services required, and time of year.
The duration varies based on several factors like the distance traveled, amount of belongings being moved, accessibility at both locations, and whether storage is involved. A local move could take a few hours or a full day while cross-country moves may require several days.
We offer the standard release valuation of 60 cents per pound at no additional cost or you can choose to purchase full valuation protection. These can be discussed during the booking process based on your specific needs.
It is recommended to book your move at least 4 to 6 weeks in advance to secure your preferred moving date, especially during peak season (summer months).
Yes, we offer a wide range of packing supplies including boxes, tape, bubble wrap, and more. You can purchase them from us or opt for our full-service packing option.
We recommend labeling each box with a brief description of its contents and specifying which room it belongs in. This way, our movers can place them accordingly, making your unpacking process more efficient.
Our experienced movers will handle the disassembly and reassembly of your furniture to ensure safe transportation.
Movers typically have restrictions on transporting hazardous materials like flammable substances or perishable goods such as plants or food items. Check with your moving consultant beforehand for a complete list of prohibited items.
Yes, you can usually leave lightweight clothing in drawers; however, remember to remove valuable or fragile items as they might get damaged during transportation.
Yes, we offer secure and convenient storage solutions in case there are delays in moving into your new home. Your belongings will be safely stored until you’re ready for delivery.
We strive to minimize delays but unforeseen circumstances like traffic or weather conditions may occur. Our team will keep you informed and make necessary adjustments.
While it is not mandatory for you to be present, we highly recommend being available to answer any questions or provide specific instructions regarding your belongings.
Ensure all items are properly packed and labeled, remove any obstacles or hazards from pathways inside your home, and secure a parking spot for the moving truck.
While not mandatory, tipping is a common practice to show appreciation for their hard work.
We accept all major credit cards, cash, and bank checks. We do not accept personal checks.